* Terms and conditions may be updated at any time without prior notice. *
Refunds and Exchanges
BriaSugar does not have a refund or exchange policy.
This is to prevent the policies from being abused.
On sizing: Before purchase, please check measurements given to ensure a perfect fit.
On quality: We do check each and every item whenever new stock is received as well as before it is mailed out so you can be assured that the items are in perfect condition. Should we find any defects, we will not mail out the items and inform you immediately. Your payment will then we changed to BriaSugarCredit (see below).
Credit Policy
In the unlikely event of excess payment e.g. overestimated postage fees, BriaSugar will not refund you the excess in cash. This is to save precious time on our part. Your excess payment will be changed to BriaSugarCredit and can be used for future purchases.
1.00 SGD = 1.00 BriaSugarCredit
However, if you would really prefer to be refunded in cash, please email us and we will transfer the amount to your account. The date and time this is done will be to our discretion due to overwhelming schedules, we apologise for any inconvenience caused.